Terms and Conditions
Last Updated: October 5, 2026
Table of Contents
- Acceptance of Terms
- Definitions
- Services Overview
- Fees, Billing & Setup Costs
- Bundle & Commitment Terms
- Refunds & Cancellations
- Website & Landing Page Terms
- Channel Management Terms
- Consulting & Priority Support Terms
- AI Tools & Automation Terms
- Directory Listing Terms
- Client Responsibilities
- Data Privacy & Compliance
- Intellectual Property
- Confidentiality
- Limitation of Liability
- Disclaimer of Warranties
- Indemnification
- Termination
- Dispute Resolution & Binding Arbitration
- Governing Law
- Modifications to Terms
- Miscellaneous
- Contact Information
1. Acceptance of Terms
By purchasing any product or service from GetClients.ai ("Company," "we," "us," or "our"), operated by Kurt Wissman LLC, you ("Client," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). By checking the "I agree to the Terms and Conditions" checkbox during checkout, you acknowledge that you have read, understood, and agree to be legally bound by these Terms in their entirety.
If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
2. Definitions
"Service(s)" refers to any product, subscription, tool, or professional service purchased through GetClients.ai, as described in Section 3.
"Setup Fee" refers to the one-time, non-refundable fee charged at the start of a service engagement to cover onboarding, configuration, and initial implementation.
"Monthly Fee" refers to the recurring subscription charge billed on a monthly basis for ongoing access to a Service.
"Billing Cycle" refers to the monthly period beginning on the date of your initial purchase and renewing on the same date each subsequent month.
"Third-Party Fees" refers to usage-based fees incurred through third-party platforms and tools used in the delivery of the Services. These fees are passed through to the Client at cost and are billed in addition to the applicable Monthly Fee.
"Bundle" refers to the combined service package described in Section 5.
"Annual Commitment" refers to either the Year Commit or Pay-in-Full payment option described in Sections 5.3 and 5.4, each of which involves a twelve (12) month commitment term.
3. Services Overview
GetClients.ai offers the following Services, each of which is governed by the general terms herein as well as any service-specific terms set forth below:
| Service | Description |
|---|---|
| Directory Listings | Management and distribution of your business listing information across major online directories and platforms. |
| Unlimited AI (Content, Conversation & Voice) | Unlimited access to AI-powered tools for content generation, conversational AI, and voice AI capabilities. |
| AI SEO Tools | Access to AI-powered search engine optimization tools and analytics. |
| AI Pipeline Management | A comprehensive automation package including source tagging, segmentation, review request automation, Unlimited AI, AI SEO Tools, Directory Listings, and minor AI training and maintenance assistance. |
| Website / Landing Page Package | Website design, hosting, and ongoing maintenance. See Section 7 for detailed terms. |
| Single Channel Management | Professional management of one marketing channel. See Section 8 for detailed terms. |
| Consulting | Premium support and strategic consulting. See Section 9 for detailed terms. |
| Bundle | Combined package of AI Pipeline Management, Website/Landing Page Package, Single Channel Management, and Consulting at a discounted rate. See Section 5 for detailed terms. |
4. Fees, Billing & Setup Costs
4.1 Setup Fees
Certain Services require a one-time Setup Fee to cover onboarding, configuration, and initial implementation. Setup Fees are due at the time of purchase and are non-refundable under all circumstances. Current Setup Fees are as follows:
| Service | Setup Fee |
|---|---|
| AI Pipeline Management | $2,000 |
| Website / Landing Page Package | $2,000 |
| Single Channel Management | $1,000 |
| Bundle | Waived ($0) |
We reserve the right to modify Setup Fees at any time. The fee displayed at the time of your purchase is the fee that applies to your order.
4.2 Monthly Fees
All recurring Services are billed monthly in advance at the beginning of each Billing Cycle. Monthly Fees are displayed on the applicable checkout page at the time of purchase.
4.3 Payment Processing
All payments are processed through Stripe. By purchasing a Service, you authorize us to charge your designated payment method for all applicable fees. Transaction fees charged by the payment processor are non-refundable, even in the event of a refund of the underlying Service fee.
4.4 Failed Payments
If a payment fails, we will attempt to process the charge again. If payment cannot be collected within seven (7) days of the original due date, we reserve the right to suspend or terminate your access to the affected Service(s) until payment is received.
4.5 Third-Party & Usage-Based Fees
Certain Services rely on third-party platforms and tools to deliver functionality (e.g., AI processing, SMS/voice messaging, email sending, directory syndication, and similar services). Usage of these underlying tools may generate fees that are separate from and in addition to your Monthly Fee and Setup Fee.
Examples of third-party fees include, but are not limited to: per-message charges for SMS and MMS; per-minute charges for AI voice and phone usage; email sending fees beyond included allotments; AI content generation costs based on token or word volume; phone number provisioning and toll-free number fees; and directory listing syndication fees.
By purchasing a Service, you acknowledge and agree that you are responsible for all third-party usage fees incurred through your use of the Service. Third-party fees are non-refundable. We reserve the right to suspend Services if third-party fees remain unpaid.
4.6 Price Changes
We reserve the right to change pricing for any Service. Price changes will take effect at the start of your next Billing Cycle following at least thirty (30) days' written notice. Your continued use of the Service after a price change constitutes acceptance of the new pricing. Third-party fees are set by the respective third-party providers and may change without advance notice from us; however, we will make reasonable efforts to notify you of significant changes.
5. Bundle & Commitment Terms
5.1 Bundle Composition
The Bundle includes AI Pipeline Management, Website/Landing Page Package, Single Channel Management, and Consulting. All Setup Fees are waived for Bundle purchases.
5.2 Month-to-Month Bundle
The month-to-month Bundle rate is $2,498/month. You may cancel at the end of any Billing Cycle with no early termination fee.
5.3 Year Commit Option
The Year Commit option is presented as a separate checkout selection alongside the month-to-month and pay-in-full options. By selecting the Year Commit option at checkout, you are entering into a twelve (12) month commitment at a discounted monthly rate of $2,082/month (equivalent to two (2) months free compared to the standard month-to-month rate). You are billed monthly — not annually — but you are committing to a full twelve (12) months of service.
Selecting the Year Commit option at checkout constitutes your affirmative agreement to the twelve (12) month minimum term and the Early Cancellation Fee described below, in addition to the general Terms accepted via the checkout checkbox.
Early Cancellation Fee = (Standard Monthly Rate − Year Commit Monthly Rate) × Number of Months Billed
The Standard Monthly Rate is $2,498.00 and the Year Commit Monthly Rate is $2,082.00. "Number of Months Billed" includes every month for which you have been invoiced, including the month in which you cancel.
Example: If you cancel during your 3rd month of service, the Early Cancellation Fee would be ($2,498.00 − $2,082.00) × 3 = $1,248.00.
The Early Cancellation Fee is due immediately upon cancellation and represents the discount received during the commitment period, not a penalty.
5.4 Pay-in-Full Annual Option
The Pay-in-Full Annual option allows you to prepay for a full twelve (12) months of the Bundle at a discounted rate equivalent to three (3) months free compared to the standard month-to-month rate. The total Pay-in-Full price is $22,482 (equivalent to nine (9) months at the standard $2,498/month rate), due in a single payment at the time of purchase.
By selecting the Pay-in-Full Annual option at checkout, you are purchasing twelve (12) months of service upfront. This payment is non-refundable after the initial 30-day money-back guarantee period described in Section 6.1. If you cancel within the first thirty (30) days, your refund will be calculated on a pro-rata basis less any non-refundable charges described in Section 6.2.
After the 30-day guarantee period, no refunds or credits will be issued for unused months of a Pay-in-Full Annual purchase. Service will remain active through the end of the twelve (12) month term regardless of cancellation request, unless terminated by the Company under Section 19.2.
5.5 Bundle Payment Summary
| Payment Option | Rate | Commitment | Savings |
|---|---|---|---|
| Month-to-Month | $2,498/month | None — cancel anytime | — |
| Year Commit | $2,082/month | 12 months (billed monthly) | 2 months free ($4,992/year) |
| Pay-in-Full Annual | $22,482 one-time | 12 months (prepaid) | 3 months free ($7,494/year) |
6. Refunds & Cancellations
6.1 30-Day Money-Back Guarantee
We offer a thirty (30) day money-back guarantee on monthly Service fees (excluding Setup Fees). If you are not satisfied with a Service, you may request a full refund of monthly fees paid within thirty (30) days of your initial purchase date for that Service. This guarantee applies only to the first month of service and does not apply to subsequent Billing Cycles. For Pay-in-Full Annual purchases, the 30-day money-back guarantee applies to the initial purchase; if exercised, the refund will be calculated on a pro-rata basis for the unused portion of the twelve (12) month term, less any non-refundable charges described in Section 6.2.
6.2 Non-Refundable Charges
The following charges are non-refundable under all circumstances:
Setup Fees; third-party usage-based fees (see Section 4.5); payment processing/transaction fees charged by Stripe or any other payment processor; any Early Cancellation Fee associated with a Year Commit (see Section 5.3); and any prepaid fees beyond the 30-day guarantee period for Pay-in-Full Annual purchases (see Section 5.4).
6.3 Refund Processing
Approved refunds will be returned to the original payment method. Please allow five to ten (5–10) business days for the refund to appear on your statement. Refund amounts will be net of any non-refundable transaction fees charged by the payment processor.
6.4 Cancellation
You may cancel any month-to-month Service at any time. Cancellations take effect at the end of the current Billing Cycle. No refunds or credits will be issued for partial months of service after the initial 30-day guarantee period. Year Commit cancellations are subject to the Early Cancellation Fee described in Section 5.3. Pay-in-Full Annual purchases are non-refundable after the 30-day guarantee period, and service will remain active through the end of the prepaid term. To cancel, contact us using the information provided in Section 24.
7. Website & Landing Page Terms
7.1 Pricing Structure
The Website/Landing Page Package is priced at $40 per month per page, with a minimum order of five (5) pages. The standard retail rate for this service is $199/month. The discounted rate is available as part of the current service offering and is subject to change.
7.2 Scope of Service
The Website/Landing Page Package includes initial website design, hosting, and ongoing maintenance. Maintenance covers minor edits such as updating images, modifying text/copy provided by the Client, and similar routine adjustments.
7.3 Limitations
The maintenance service does not include major redesigns, the addition of new pages beyond the original scope, custom functionality or feature development, third-party integrations not included in the original design, or content creation (copy, images, or graphics). Requests that exceed the scope of minor maintenance may be subject to additional fees, which will be communicated and agreed upon before work begins.
7.4 Content Responsibility
The Client is responsible for providing all content (text, images, logos, and other media) for the website. We are not responsible for delays caused by the Client's failure to provide content in a timely manner.
7.5 Hosting
Website hosting is included in the monthly fee. If the Client cancels the Website/Landing Page Package, hosting will be terminated at the end of the current Billing Cycle. It is the Client's responsibility to secure alternative hosting arrangements before cancellation takes effect.
8. Channel Management Terms
8.1 Available Channels
Single Channel Management covers the professional management of one (1) of the following channels: Google Ads, Meta Ads, TikTok Ads, Amazon Ads, Email Marketing, SMS Marketing, SEO, or Social Media Management.
8.2 Ad Spend
The Channel Management fee covers management services only. Any advertising spend (e.g., ad budgets for Google Ads, Meta Ads, TikTok Ads, or Amazon Ads) is the sole responsibility of the Client and is billed directly by the respective advertising platform. We do not collect or manage ad spend funds.
8.3 No Guarantees of Results
While we employ industry best practices, we do not guarantee specific results, including but not limited to rankings, traffic, conversions, sales, or return on ad spend. Marketing performance is influenced by many factors outside our control, including market conditions, competition, product quality, and consumer behavior.
8.4 Platform Compliance
We will manage your channel(s) in accordance with the applicable platform's terms of service and advertising policies. The Client is responsible for ensuring that their products, services, and business practices comply with all applicable platform policies and laws. We are not liable for account suspensions or penalties resulting from the Client's non-compliance.
9. Consulting & Priority Support Terms
9.1 Service Description
The Consulting service provides premium support and strategic consulting, starting at $500/month. This service is designed to be purchased alongside other GetClients.ai packages. It includes a dedicated ClickUp account for priority support ticket management and access to a dedicated customer success representative.
9.2 Scope
Consulting engagements vary in scope and level of engagement. The specific deliverables and scope of each engagement will be determined by the tier selected at checkout. Consulting does not include the execution of marketing campaigns, development work, or other services unless explicitly included in the Client's selected package.
9.3 Response Times
Priority support tickets submitted through the dedicated ClickUp account will be addressed with priority handling. Response times are subject to business hours and staff availability. We strive to provide timely responses but do not guarantee specific response times unless otherwise specified in writing.
10. AI Tools & Automation Terms
10.1 Scope
AI-powered Services — including Unlimited AI (Content, Conversation & Voice), AI SEO Tools, and the automation components of AI Pipeline Management — provide access to artificial intelligence tools for content generation, conversational AI, voice AI, search engine optimization, and workflow automation.
10.2 Acceptable Use
You agree to use AI tools in compliance with all applicable laws and regulations. You will not use AI tools to generate content that is unlawful, defamatory, harmful, or infringes on third-party rights. You are solely responsible for reviewing, editing, and approving all AI-generated content before publication or distribution.
10.3 No Guarantee of Output Quality
AI-generated content is produced algorithmically and may contain errors, inaccuracies, biased information, or "hallucinations" (fabricated facts or references). We do not guarantee the accuracy, quality, or fitness for a particular purpose of any AI-generated output. The Client is strictly responsible for reviewing and approving all AI-generated content before it is transmitted to third parties. GetClients.ai is not liable for any reputational, financial, or legal damage resulting from AI errors, hallucinations, or inaccuracies in content the Client publishes or distributes.
10.4 Service Availability
AI tools and features are subject to availability and may be modified, updated, or discontinued at our discretion. "Unlimited" usage is subject to reasonable use policies and does not include use cases intended to resell AI outputs as a standalone service or to abuse system resources.
11. Directory Listing Terms
11.1 Scope
The Directory Listings service manages and distributes your business information across major online directories and listing platforms. We handle the submission, monitoring, and maintenance of your listing data.
11.2 Accuracy of Information
The Client is responsible for providing accurate and up-to-date business information (name, address, phone number, hours of operation, etc.). We are not liable for errors in listings caused by inaccurate information provided by the Client.
11.3 Third-Party Platforms
Directory listings are published on third-party platforms. We do not control these platforms and cannot guarantee listing approval, display, or continued availability on any particular directory. Changes to third-party platform policies may affect listing availability or functionality.
12. Client Responsibilities
By purchasing any Service, you agree to provide accurate and complete information during checkout and throughout the service engagement; provide requested content, access credentials, and approvals in a timely manner; maintain the confidentiality of any account credentials provided to you; comply with all applicable laws, regulations, and third-party platform policies; notify us promptly of any unauthorized access to your accounts; and refrain from using our Services for any unlawful or prohibited purpose.
Delays or failures in service delivery resulting from the Client's failure to meet these responsibilities do not entitle the Client to refunds, credits, or other remedies.
13. Data Privacy & Compliance
13.1 Client Compliance Obligations
Client represents and warrants that their use of the Services — including but not limited to automated outreach, email marketing, SMS marketing, AI-powered conversations, and voice communications — complies with all applicable laws and regulations, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and any other applicable federal, state, or international privacy and communications laws.
Client is solely responsible for obtaining all necessary consents from recipients before initiating automated communications, maintaining legally required opt-out and unsubscribe mechanisms, honoring opt-out requests within the timeframes required by law, and ensuring that contact lists and lead data are collected and used in compliance with applicable regulations.
13.2 Data Ownership
Client retains ownership of all lead data, customer data, and business data generated through or uploaded to the Services. Client grants GetClients.ai a limited, non-exclusive right to process this data solely for the purpose of providing, maintaining, and improving the Services. We will not sell, share, or use Client data for any purpose unrelated to the delivery of the Services.
13.3 Data Security
We implement commercially reasonable security measures to protect Client data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. Client is responsible for maintaining the security of their own account credentials and access points.
13.4 Liability for Non-Compliance
GetClients.ai is not liable for any fines, penalties, damages, or legal actions arising from the Client's failure to comply with applicable privacy and communications laws. Client agrees to indemnify and hold harmless GetClients.ai from any claims resulting from Client's non-compliant use of the Services.
14. Intellectual Property
14.1 Client Content
The Client retains ownership of all content, materials, trademarks, and intellectual property provided to us in connection with the Services. By providing content to us, you grant us a limited, non-exclusive license to use such content solely for the purpose of delivering the Services.
14.2 Company Materials
All proprietary tools, templates, frameworks, automations, workflows, and methodologies used in delivering the Services remain the intellectual property of Kurt Wissman LLC. The Client receives a non-exclusive, non-transferable license to use deliverables created for them during the term of service.
14.3 No Reverse Engineering
Client may not reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, AI prompts, workflow logic, or architecture of any proprietary tools, platforms, or technology used to deliver the Services. Client may not attempt to replicate, recreate, or build competing services based on the methodologies or systems provided.
14.4 Website Ownership
For Website/Landing Page Package clients: the website design and custom code created for you are licensed for your use during the term of service. Upon cancellation and full payment of all outstanding balances, you may request a copy of your website files. Proprietary templates and frameworks used as a foundation remain our intellectual property.
15. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive business information disclosed during the service engagement. This obligation survives termination of the service relationship. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.
16. Limitation of Liability
To the maximum extent permitted by law, Kurt Wissman LLC, its owners, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, profits, business, data, or goodwill, arising out of or in connection with these Terms or the Services, regardless of the theory of liability.
Our total aggregate liability for any and all claims arising out of or related to these Terms or the Services shall not exceed the total amount paid by the Client to us during the three (3) months immediately preceding the event giving rise to the claim.
17. Disclaimer of Warranties
All Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that any results or outcomes will be achieved.
18. Indemnification
You agree to indemnify, defend, and hold harmless Kurt Wissman LLC, its owners, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services; your breach of these Terms; your violation of any law, regulation, or third-party right; content or materials provided by you; or any dispute between you and a third party relating to the Services.
19. Termination
19.1 Termination by Client
You may terminate any month-to-month Service by providing written notice. Termination takes effect at the end of the current Billing Cycle. Year Commit terminations are subject to the Early Cancellation Fee described in Section 5.3. Pay-in-Full Annual terminations are governed by Section 5.4.
19.2 Termination by Company
We reserve the right to suspend or terminate your access to any Service immediately and without notice if you breach these Terms, fail to make timely payments, engage in fraudulent or abusive conduct, or if continued service would expose us to legal liability.
19.3 Effect of Termination
Upon termination, your access to the terminated Service(s) will cease. You remain responsible for all fees incurred through the date of termination, including any applicable Early Cancellation Fees. Sections of these Terms that by their nature should survive termination (including but not limited to Sections 13, 14, 15, 16, 17, 18, and 20) shall survive.
20. Dispute Resolution & Binding Arbitration
20.1 Informal Resolution
Before initiating any formal dispute resolution proceeding, both parties agree to first attempt to resolve any dispute informally by contacting each other and negotiating in good faith for a period of at least thirty (30) days.
20.2 Binding Arbitration
If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall take place in the State of Florida. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
20.3 Class Action Waiver
You agree that any arbitration or legal proceeding shall be conducted on an individual basis only, and not as a class action, collective action, or representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration against Kurt Wissman LLC.
20.4 Costs
Each party shall bear its own costs and attorneys' fees in connection with arbitration, unless the arbitrator determines that a party's claims or defenses were frivolous, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.
21. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
22. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting the revised Terms with an updated "Last Updated" date. For material changes, we will make reasonable efforts to notify you via email or through the Services. Your continued use of any Service after the effective date of revised Terms constitutes acceptance of the updated Terms.
23. Miscellaneous
Entire Agreement. These Terms constitute the entire agreement between you and Kurt Wissman LLC with respect to the Services and supersede all prior agreements, understandings, and representations.
Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Force Majeure. We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, pandemics, or third-party service outages.
Independent Contractor. The relationship between you and Kurt Wissman LLC is that of independent parties. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
24. Contact Information
For questions about these Terms, cancellation requests, or any other inquiries, please contact us at:
GetClients.ai
Operated by Kurt Wissman LLC
Email: info@getclients.ai